Please read the following terms and conditions very carefully as your use of services is subject to your acceptance of and compliance with the following terms and conditions (“Terms”).

Throughout the site, the terms “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website , and “we”, “us” and “our” shall mean and its affiliates.


  1. website is an internet based content and e-commerce portal owned by S. B. Enterprises, a company incorporated under the laws of India.
  2. Ricordi offers this website, including all information; tools and services available from this site to you without modification of all the terms, conditions and notices contained in these Terms.
  3. By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
  4. Ricordi may change these terms from time to time. If Ricordi makes changes to these terms, you will be notified and asked to accept the new terms as a condition of continuing to use Ricordi’s site and service. If you disagree with any amendments, you must stop using Ricordi’s site and service.
  5. Ricordi at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.

We collect the Personal information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our users, The information you provide is used only to fulfil your specific request, unless you give us the permission to use it in another manner, for example to add you to one of our mailing lists.

You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all the activities that occur under your password or account. Ensure that you exit from your account at the end of each session. Ricordi cannot and will not be liable for any loss or damage arising from your failure to comply with this section.

This privacy policy tells you how we use personal information collected at this site. Please read the privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in the privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail:

Ricordi provides a number of Internet-based services through the Website (all such services, collectively, the “Service”). One such service enables users to create personalized products like T-shirts, mugs, etc. (collectively, “Products”).

Ricordi users may either upload their own individual designs/photos and purchase personalized products for their own use, or upload designs/photos through their own page on the Website and allow it for public viewing and use for other users to utilize your design/photo. Upon customization as per order, Ricordi shall ship the product to you and be entitled to its payment for the Services. Ricordi also offer a number of other services on its Website, such as message boards, forums, blogs and newsletters, which may change from time to time.

The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that Ricordi’s name is stated as the source and prior written permission of Ricordi is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personal information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation.

We may do so when:

  1. permitted or required by law; or,
  2. trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,
  3. investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Your personal information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

(a) Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
(b) Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
(c) Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
(d) Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer;
(e) Conduct or forward surveys, contests, pyramid schemes or chain letters;
(f) download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
(g) falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
(h) Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
(i) Violate any applicable laws or regulations for the time being in force in or outside India; and
(j) Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.

Ricordi hereby disclaims any guarantees of exactness as to the finish and appearance of the final personalised product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations. Alterations to certain aspects of your custom product order such as the merchandise brand, size, color, print process used, print size, print color etc., may be required due to limitations caused by available product, available production materials, production equipment capabilities, as well as limitations caused by the quality or type of your submitted design. In this instance you agree that Ricordi will send an approval request via the email address which you submitted when placing your order. If you do not agree with the requested change you retain the right to reject the requested production change by replying to it within 10 days of it being sent to you. Ricordi may re-request that you accept a production alteration one additional time if an alternative method to produce your merchandise is available. If you reject this 2nd request your order will be cancelled and you will be fully refunded via your initial method of payment.

(a) All prices found on Ricordi’s site are final, and may change from time to time. Shipping and handling are billed and shown separately at checkout (or on invoices, if applicable). The shipping address and order amount may affect certain costs, and sales taxes may apply to some orders.
(b) For customers ordering from outside Bengaluru, all product prices are net of local taxes and fees. If, according to applicable law, the goods are subject to sales taxes, or other taxes or fees in the recipient’s locality, then the customer has the sole responsibility to pay these taxes and fees.
(c) Customers must pay the purchase price, applicable sales taxes, and shipping and handling charges immediately upon placing an order, without deduction.

(a) Customers may choose to pay by direct debit, credit card, advance payment, or other payment methods. Ricordi reserves the right to limit the method of payment chosen by the customer depending on order value, shipment destination, or other objective criteria.
(b) If the customer selects a payment method or provides payment information that makes it impossible or impractical for Ricordi to receive payment (for example, the customer’s account lacks sufficient funds, or the customer provided incorrect payment information) through no fault of Ricordi’s own, the customer agrees that Ricordi may add an additional charge to the order to recoup costs associated with processing or attempting to process the impossible or impractical transaction.
(c) Ricordi may sub-contract third parties to process payment.
(d) If the customer fails to pay (Cash on Delivery), Ricordi may assign its claims to a debt collection agency and transfer the personal data required for collecting payment to these third parties.

(a) Ricordi warrants that it will ship orders within two weeks after orders are placed. Normally, goods are shipped within a few days and typical delivery times are 5-7 days, but in certain circumstances shipment and delivery can take up to two weeks. Customers and Ricordi may separately agree to more specific delivery times and terms in a separate writing or agreement (such as a request for express shipping).
(b) Ricordi will make delivery using a shipment service provider of its choice. The customer must pay standard shipping costs which may depend on order value and shipping destinations.
If you want more details about tracking your order, you can mail us with your order no. at or call to our customer care from 10.00 AM to 06.00 PM at +91 8884555231

If you are not satisfied or if you find any fault with our product, just inform us along with the order number within 3 days of receiving the goods. Also return back the goods in the original condition for us to replace the order. However for any Bulk Orders ordered using the Design Me Tool the cancellation and returns are subject to management approval. For this you will have to get in touch with us via email or phone.

If you want more details about replacement, you can mail us with your order no. at or call to our customer care from 10.00 AM to 06.00 PM at +91 8884555231

By buying on our site (or) by participating in a contest you will be automatically be subscribed to our weekly newsletter. However, if you are not interested you can remove yourself from the newsletter by clicking on the removal link.

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Bangalore.

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words “include”, “includes” and “including” shall be deemed to be followed by the phrase “without limitation”. Unless the context otherwise requires, the terms “herein”, “hereof”, “hereto”, “hereunder” and words of similar import refer to the Terms as a whole.

If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

As per these Terms, users are solely responsible for every material or content uploaded on to the Website. Ricordi does not review the contents in any way before they appear on the Website. Ricordi does not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to